Workshops will take place online on Friday June 11
These are collaborative workshops using Zoom and digital whiteboarding apps such as Miro, MURAL and InVision Freehand.
For details of each workshop please see the details in each tab here
Bookings for Workshop will be available now – please use the Google form below
All the workshops have been re-jigged slightly to reflect the demands of online collaborative working – each workshop is 2 hours in duration.
Holders of our 4 Day Conference passes get access to workshops for FREE. Please note 1 Day Conference passes do not permit access to workshops.
Places are limited for workshops and we are allocating places based on a first come, first served basis.
To book a workshop, please complete the form below to secure a place on a workshop!
All times are in British Summer Time (BST)
Session A: 10:00 to 12:00 Noon BST
Workshop 1 Title: ‘Building Cultural Intelligence and Play‘
Workshop Outline: his experiential workshop asks you to lean in and “think with your hands ” in exploring cultural identities, co-design and community building, drawing on the participatory nature of Lego Serious Play. It aims to share practical tools around developing cultural intelligence and inclusive mindsets, especially for those shaping remote teamwork cultures.
Participants will make stuff, and respond to critical questions around cultures and biases, through time-boxed activities, reflection and feedback. We will work in groups to share and co-design a response to a challenge around inclusivity and community. Principles and practices in the workshop will be critically informed by Stuart Hall’s ‘Circuit of Culture’ and the cognitive bias index. Learning takeaways combine a deeper understanding of the nuances of cultural studies + bias, with playful application of design thinking to foster collaboration and equitable cultures across teams.
Phillippa and Mo-Ling work with clients across private, public and education sectors, on organisational challenges, capability building, innovation strategies and envisioning, alongside research and design briefs, with a team of associates at Current.Works. They have been designing and facilitating immersive learning-by-doing experiences, meetings, workshops and trainings for a wide diversity of contexts: in person and increasingly online, (from 1-1 to 1-100) for the past 5 years. https://www.current.works
Workshop 2 Title: ‘Creativity Resilience for Digital Professionals’
Workshop Facilitators: Dr. Karl Jeffries
Workshop Outline: UX Designer, Head of Product, DesignOps Lead, however you’ve been labelled, or you’ve labelled yourself, what you really are, you are Idea Athletes! That was my main message at last year’s conference, and it has remained my consistent message across the Tech and Design Ops community since. The Idea Athlete mindset offers a powerful reframe on how you see yourself, what you need, and what you give. Through this year’s workshop, we will build on the Idea Athlete analogy and focuses on creativity resilience for Tech professionals. If there was ever a time to nurture creativity and resilience, then 2021 is it. It is crucial to navigating the next five years. Indeed, the challenges faced by COVID19 and the impacts this will have throughout 2021 and beyond will require significant levels of creativity and innovative thinking within UX, product and service design. In this workshop, we will explore practical ideas and knowledge you can use to nurture your own creativity resilience and those you support. Whether you consider yourself creative or not, the science of creativity has much to offer professional design practice in all its many forms. In this workshop, together, we’ll facilitate what this means for you, and how to apply it to your specific needs.
Workshop 3 Title: ‘The Business Design Canvas
Workshop Facilitators: Robin Wong
Workshop Outline: Great businesses don’t happen by accident, they delight their customers by design, they inspire their employees by design, and they create the future by design. Whether you’re an aspiring entrepreneur or launching something new in an established organisation, Robin Wong will show you how to use the Business Design Canvas to break down and evaluate your business idea. Using a combination of Design Thinking & Lean Startup techniques combined with a simple scoring system, Robin will help you work out where to test your thinking so that you can build confidence in your idea and achieve better product-market fit faster.
Session B: 12:00 to 14:00 BST
Workshop 1 Title: ‘PeopleOps for DesignOps’
Workshop Facilitators: ChongKal Seng, VECTORLY
Workshop Outline: Chongkal will host a workshop ‘PeopleOps for DesignOps’, where he shows best practices and practical instruments to manage design teams at different growth stages. Also Chongkal’s workflow includes demonstration of Vectorly – all-in-one tool for managing design teams growth, where you can streamline people operations for you design teams managing skills for teams and projects, launching performance and skill reviews, Configuring 1:1s, Creating personal development plans and Design OKRs, Integrating with Figma, Jira and Asana to build quality growth feedback.
Workshop 2 Title: ‘Redesigning the participant experience for accessibility’
Workshop Facilitators: Phil Hesketh
Workshop Outline: In this workshop Phil will take you through the journey he took at Consent Kit to make practical, effective changes – quickly, and with almost no budget. Whether you’re writing consent forms, managing signatures or remembering to delete data, we’ve automated all of the jobs that take up time (and headspace!) into a simple and easy to use workflow.
Workshop 3 Title: ‘The Team Alignment Canvas’
Workshop Facilitators: Seamus Byrne, Graphic Mint
Workshop Outline: Inclusivity must start from the inside of the organisation and work its way outwards towards the customer. However, “intra-team” incongruence and inequalities behind the scenes inhibit creativity, stifle innovation and exclude input from valuable team members. In this workshop, Séamus will dive into the obstacles to team integration facing the workshop participants experience in their organisations. He will then leverage his “Team Alignment Canvas” to practical and tactical team choreography plans that prevent engagement issues and empower teams to work better together.
Workshop 4 Title: ‘The a11Y Scorecard’
Workshop Facilitators: Designing for user accessibility is a complex process that often involves different phases of assessing content, technology, usability design and people’s experiences. There is a need to use a range of metrics and heuristics to ensure that people with a range of needs are considered and to ensure compliance with standards such as WCAG (AA or AAA). This workshop looks at an approach that was developed using a score card methodology that can be used to bench mark accessibility and design compliance as well as prioritise your backlog items as part of your accessibility and usability research and design sprints.
Session C: 14:00 to 16:00 BST
Please note that we have had to cancel the MURAL workshop – we have replaced this with
Workshop 1 Title: ‘InnovationOps – Building and Scaling Innovation Capabilities’
Workshop Facilitator: Peter Fosisck
Replacement Workshop Outline: The need to innovate at scale for organisations has become an imperative as they transform their products and service offerings in the experience and outcome economies. Traditional approaches using centralised innovation is outmoded due to the increasingly dominant role of agile approaches and the need to collaborate at scale with speed to deliver at velocity.
The need to unlock creativity and innovate at speed has precipitated the emergence of Innovation Operations (InnovationOps). InnovationOps is a way of systemising, and operationalizing innovation to enable both incremental and disruptive innovation using design thinking, lean start-up and agile principles to tackle different innovation challenges – each with its own set of practices.
Innovation operations enables organisation to scale innovation processes and practices, define the types of skills and to cast teams effectively. Innovation operations is a wrapper that enable us to leverage Research Operations (ResearchOps), Design Operations (DesignOps) and Development Operations (DevOps) efficiently and effectively.
This workshop will introduce the Four Quadrant Innovation Model, the Service Value Chain and how teams can use an InnovationOps Playbook and Toolkit to scale innovation process and practices.
Workshop 2 Title: ‘TeamOps – Creating Wicked Teams’
Workshop Facilitators: Marcus Kirsch
Workshop Outline: Doug Powell, Vice President of Design, said for IBM’s over 4,000 designers, understanding business better is one of the biggest things missing. What he described, in different terms, was the ineffectiveness gap between leadership and the teams creating the business value. Based on various research by McKinsey, Deloitte and others, this gap creates investment losses in the billions. TeamOps, as a wrapper for DesignOps and DevOps and a complimentary connecting point between leadership and teams, fills this gap. It introduces a simple, more integrated end-to-end team lifecycle that: – reduces onboarding and admin time and costs – improves de-risking and business value creation – improves reporting & measuring – better identifies future growth opportunities and the ability to pivot This workshop aims to introduce TeamOps, the role of leadership and team within this model, and its business case and principles. As a participant, you will learn its principle tools and process models. You will be able to take away everything needed to make a case for your organisation or start implementing its benefits in your team tomorrow. The workshop includes a Q&A with Marcus and a discussion about some of the case studies across his 20+ year of experience in innovation, change and transformation across various industries.
Workshop 3 Title: ‘Inclusive collaboration: How understanding neurodiversity in your team can help create better experiences’
Workshop Facilitators: Sponsored Workshop: Phil Swan, Infinity Works
Workshop Outline: The best services are designed by diverse teams. Neurodiversity is a way of describing a group of thinking styles and cognitive processing such as autism, ADHD, dyslexia, dyspraxia, and Tourette’s syndrome. Essentially, being neurodiverse means having a brain that’s wired differently. In this workshop, you’ll learn about some of the workplace challenges that come with neurodiversity by hearing from the community at Infinity Works. We’ll look at topics such as inclusive communication, avoiding unnecessary anxiety, and raising awareness. Together, we’ll explore practical ways we can consider and include those who think differently to improve the way our teams work.
Session D: 16:00 to 18:00 BST
Workshop 1 Title: ‘Establishing Inclusivity and Diversity in Teams’
Workshop Facilitators: Steven Wakabayashi
Workshop Outline: Workshop Outline: In this workshop, we will encourage designers and design leaders to re-examine their ways of approaching diversity in the workplace from a metric-driven model to a holistic examination of team culture and creative process. Learn tactical solutions to improve internal reviews, meetings, critiques, and delivery that shifts away from perfectionism and metric-driven processes to a more mindful, equitable, and innovative model. Inspire attendees to create safe spaces within creative teams that are less judgemental and defensive, and where challenging issues can be discussed without fear of conflict.
Workshop 2 Title: ‘Leading with inclusivity for better collaboration’
Workshop Facilitators: INVISION Workshop – Caitlin Wagner and Jake Deakin
Workshop Outline: Join this interactive masterclass where we will dive into leadership tactics that foster collaboration and unite your cross-functional teams. Whether your team is fully remote, together in the same room, or a combination of the two, we want to help you create an inclusive environment that sparks creativity, encourages active engagement, and builds trust. During this session, we’ll explore best practices and templates to make your meetings more effective (think brainstorming, sprint planning, journey mapping).
Workshop 3 Title: ‘Packing an Elephant: Scaling Design to an Enterprise Level’
5Workshop Facilitators: Erica Rider and Stan Carrico of PayPal
Workshop Outline: This may sound like a silly interview question, but it was the type of challenge the PayPal Developer Platforms and Experience (DPX) team had to solve for in 2019. DPX was asked to build a new web app platform for internal dev tools called the Console with limited resources. The Console platform would support federated development for 100+ product teams while delivering a unified and consistent experience to a small internal army of engineers. With just 3 UX designers. The answer was as wildly simple as putting an elephant into a refrigerator: Re-evaluate and rethink the entire product design and development process. Enter what we call “DesignOps 2.0.” In this workshop, Erica Rider, Anthony Hand, and Stan Carrico will discuss the core principals of their DesignOps2.0 methodology along with the significant gains they have seen in adopting this new model of product design and development. Through exercises and discussion, presenters and participants will engage in conversations on scaling design by rethinking the roles of designers and product teams, gaining executive and team buy in, and leveraging advanced tooling and infrastructure to support new models and ways of working.
Workshop 4 Title: ‘Inclusive collaboration with your entire Product Team ‘
Workshop Facilitators: Sponsored Workshop with Zeplin’s June Cho
Workshop Outline: Zeplin provides an organized workspace to publish finalized designs, so the team has clarity on exactly what to build. Collaborating on designs is entirely different in Zeplin, which is accessible & friendly to users without design backgrounds. Scale your design system into the developer world and connect component to code, all with Zeplin.
In this workshop, we’re going to do a few things:
– Learn how Zeplin has better specs than design tools
– Transform your unlimited canvas with structure and organization
– Collaborate with your entire team in one place
– Save your developers time with reusable components
Workshop 5 Title: ‘DesignOps 2.0 – Scale Up Design by Using Your Company’s Actual UI Library’ –
Workshop Facilitators: UXPin Sponsored Workshop by Anthony Hand of PayPal
Workshop Outline: Learn how to prototype enterprise and consumer-facing apps in a way that eliminates handoff drift and allows you to design and prototype at scale. During the extensive three-hour workshop, you’ll discover how to dramatically increase the velocity of design by importing your company’s themed UI controls from GitHub using UXPin’s revolutionary Merge technology. Everyone on a product team – whether designer, developer or product manager – can collaborate more efficiently by speaking the same language. Please note that this workshop does not involve coding as we’ll be working with an existing React-based UI control library in UXPin.
Workshop 6 Title: ‘How to Brand Your Hybrid Work Identity’.
Workshop Facilitators: Sarabeth Berk, Author
Workshop Outline: In this workshop, you’ll learn my five-step process for defining and articulating your hybrid identity. My process is based on my own field research, identity studies, developmental psychology, and personal branding techniques. This workshop will help you describe what you really do so you don’t sound like everyone else with the same title and you’ll know how to differentiate yourself while networking, applying for jobs, or growing your clients.