Here are a range of links to organisations, groups and meet-ups relating to ‘DesignOps’, including ResearchOps, DesignOps, ContentOps, CreativeOps and more.
Links
The DesignOps Conference — The Global Conference for user experience design using Ops – ResearchOps, DesignOps, DevOps and more
Desops.io — DesignOps resource site from Designer, Developer and Author Samir Desh
DesignOps Handbook — InVision/DesignBetter
DesignOps at Airbnb — Airbnb Design
Meredith Black (Head of DesignOps – Pinterest): building DesignOps dream teams — DesignBetter Podcast
DesignOps: A List of Resources — Melissa McGrath
Understanding the value of DesignOps — VMWare
DesignOps: A new discipline — Clearleft
What is Design Operations and why should you care? — Dave Malouf
DesignOps: Unleashing the potential of our design studio — Atlassian
Understanding the role of Design Operations on your team — InVision
DesignOps for Design Systems — Clearleft
Introduction to DesignOps — DigitalOcean
The Rise of DesignOps in 2018 — UX Collective
Why Design Operations could save your designers — InVision
Six Months as a DesignOps Manager — Claudia Love
DesignOps: the questions you’re probably asking yourself now — UX Collective
Exploring the DesignOps Definition: A Chat with Dave Malouf — The Rosenfeld Review Podcast
Why DesignOps? Why now? (DesignOps Helsinki Meetup) — Sonja Krogius
The DesignOps Summit — New York based Conference
DesignOps Portland — Meetup Group
DesignOps NYC — Meetup Group
DesignOps: A Meaningless Buzzword or a Must-Have Strategy? — UXPlanet
ResearchOps (ResOps)
Other
Atomic Web Design (Free eBook) — Brad Frost
A Sketch user’s perspective on switching to Figma — Figma Case Studies
Frequently updated collection of Design System examples, articles, tools and talks — DesignSystemsRepo
Sketching in the Browser — Mark Dalgleish
The Evolution of Tools — Airbnb Design
Sketching Interfaces — Airbnb Design
Words from Wieden — Dan Wieden (W+K)
How to convince your team to switch to Figma — Buffer Case Study
Netflix Culture Deck — Netflix
Agile is Dead (Long Live Agility) — Dave Thomas (author of The Agile Manifesto)
Maker’s Schedule, Manager’s Schedule — Paul Graham (Y Combinator)
4 reasons we love Figma at Deliveroo — Ryan Cordell
A resource for learning, creating and evangelizing design systems. — Design Systems
Design Systems at GitHub — Github
Figmatic: Why Figma will be remembered as a genre-defining classic — MASS
Designer + Developer Workflow — Brad Frost & Dan Mall
Interactive design for everyone — Framer X
Designing with Code (Wall Street Journal redesign case study) — Matthew Ström
Design with Difficult Data — Steven Garrity (A List Apart)
Design and develop better together — Relate App
The Design Tool Dilemma — Colm Tuite (Modulz)
Design tools are running out of track. Here’s how we can fix them. — Colm Tuite (Modulz)
Measuring the Value and Impact of Design
- Nathan Curtis on measuring design system success using OKRs to set goals and track progress
- Jeroen Ransijn on measuring the adoption of their design system at Segment (see The Component Usage Treemap)
- Varya Stepanova on automatic collection of quantitative data about components usage at Elisa
- Daniel O’Connor on tracking key quantitative metrics and qualitative feedback over time
- Diana Mounter on how they measure the success of their design system at GitHub
- Joshua Sortino and Jina Anne share a few tips on how to measure the impact of a design system
- Bryn Ray has made an interesting and detailed analysis of much is a design system worth
- Lily Dart in a presentation about their Constellation design system at the Lloyds Banking Group, said that the design system saved their teams £190.000 per project (!), and that overall has already saved the group more than £3.5M. That’s a really impressive metric!
- Dan Mall of SuperFriendly in his article about “Selling Design Systems” mentions the case of their customer, the Adventist church, who decided to “measure what they do” and define specific OKRs (see #1, #2 and #3).
- Rauno Freiberg of Veriff has written a post about measuring the impact of a design system using a different kind of metric (usage of components):
https://www.veriff.com/veriff-times/measuring-impact-design-system - Anja Klüver has recently given an amazing talk at London Design Systems conf, about making the case for a design system with stakeholder and how to give meaningful numbers about costs, savings and ROI of a design system. You can watch her talk here: https://www.youtube.com/watch?v=v8i1qeCv2IQ. You can also view a few slides and a small Twitter thread here.
- Christos Kastritis has published an article explaining how he started to measure the impact and adoption of the design system at Deliveroo, and in particular how to use Figma’s analytics to extract valuable data: https://medium.com/deliveroo-design/how-to-understand-your-design-systems-health-and-eventually-its-success-9cbcdae13a2f
- Chase McCoy explains how they introduced a set of metrics to define their design system’s “health”, for each component they added a health label and a detailed “scorecard”, and then aggregated the data in a nice dashboard: https://medium.com/sprout-social-design/design-system-health-3004551060f0
- Maya Hampton has published this article about measuring “outcomes over output” in design systems: https://uxdesign.cc/measuring-the-value-of-design-systems-1fe061d2ab30
- Sandra Schaus suggests to use a predictive blueprint and a quantitative data tracker when building a design system: https://uxdesign.cc/stop-building-design-systems-without-a-tracker-2568f102362d
- This post by CB Insights suggests some metrics (mostly related to CSS code) that one can use to define KPIs for a design system : https://staging.cbinsights.com/research/team-blog/design-system-success/
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