DesignOps Global Conference 2022

Presenter Profile: Phillippa Rose specialises in service design and innovation, with 15+ years of experience creating human-centred and purpose-led solutions to today’s business challenges. She uses design thinking, discovery and research to develop workable strategies and outputs, with training and coaching to embed the work. Phillippa founded Current.Works whose clients include government, H.E, Fortune 500 Corporations, niche brands & non-profits.  She is an associate with Deloitte and the UK Design Council, an attributed co-author of “This is Service Design Doing”, and enjoys teaching and research at the University of the Arts London.  Phillippa is passionate about learning-by-doing, open innovation and  collaboration. 

Mo-Ling Chui is a co-director of Current.Works and the Course Director for BA(Hons) Design Management and Cultures at the University of the Art London, London College of Communications. She is a creative director, strategist, experience and learning designer, facilitator and coach. 

Mo-Ling applies ethnographic research insights, design thinking and co-design in her work with clients on business design challenges, brand activations, organisational and cultural change. She has a research practice developing cultural intelligence, design competencies and the future of education. She is also an associate with Design Thinkers Academy, co-founder of InsightOS.co research collective and on the advisory board of theADV.com.  

Phillippa and Mo-Ling  work with clients across private, public and education sectors, on organisational challenges, capability building, innovation strategies and envisioning, alongside research and design briefs, with a team of associates at Current.Works. They have been designing and facilitating immersive learning-by-doing experiences, meetings, workshops and trainings for a wide diversity of contexts: in person and increasingly online, (from 1-1 to 1-100) for the past 5 years.

Presentation Title: ‘Building Cultural Intelligence and Play‘ 

Outline: This experiential workshop asks you to lean in and “think with your hands ” in exploring cultural identities, co-design and community building, drawing on the participatory nature of Lego Serious Play. It aims to share practical tools around developing cultural intelligence and inclusive mindsets, especially for those shaping remote teamwork cultures. 

Participants will make stuff, and respond to critical questions around cultures and biases, through time-boxed activities, reflection and feedback. We will work in groups to share and co-design a response to a challenge around inclusivity and community. Principles and practices in the workshop will be critically informed by Stuart Hall’s ‘Circuit of Culture’ and the cognitive bias index.  Learning takeaways combine a deeper understanding of the nuances of cultural studies + bias, with playful application of design thinking to foster collaboration and equitable cultures across teams. 

Phillippa and Mo-Ling work with clients across private, public and education sectors, on organisational challenges, capability building, innovation strategies and envisioning, alongside research and design briefs, with a team of associates at Current.Works. They have been designing and facilitating immersive learning-by-doing experiences, meetings, workshops and trainings for a wide diversity of contexts: in person and increasingly online, (from 1-1 to 1-100) for the past 5 years. https://www.current.works

Company Website: https://www.current.works