The 1st Designops Global Conference took place in 2019 on May 30th & 31st with a Workshop Day on June 1st. This was the first DesignOps Global Conference and it was a huge success! The 2nd DesignOps Global Conference Conference will take place on May 28, 29 and 30, 2020. 

Last year we brought together an incredible line-up of global thought leaders and design practitioners in Manchester with speakers from Google, IBM, Fjord, Airbnb, EY-Seren, Redhat, BBC, Lloyds Banking Group, Groups of Humans, Centrica, BT, Webcredible, Virgin Trains, Automattic, FutureGov, and many more.

Keynote Speakers

Doug Powell

Vice PresideNT of Design, IBM

Shelley Evenson

Managing Director of Organizational Evolution at Fjord

Dave Malouf

Thought Leader, Consultant and Design Coach

Samir Dash: Speaker

Samir Dash

Principal Software Engineer AT Redhat

Hamad Khan

Head of Digital for Accenture Interactive (Dubai)

Mary Cook

Design Director at FutureGov

Martin Dowson

Director of Design Systems, lloyds Banking Group

Haley Hughes

Hayley Hughes

Design Lead, Airbnb Design System


Priya Chandrasekaran

UX Program Manager, Google

Dawn Herman

UX Infrastructure Lead, Google

Ben Franck

DesignOps Managers at Centrica

Matt Gottschalk

DesignOps Managers at Centrica

Robin Wong

Robin Wong

Service Design Principal, BT


Samuel Salzer

Lead Behavioral Strategist

Tim Schoch

Interaction Designer

Tammie Lister

Experience Producer, Automattic

Andrew Nott

UX Creative Director for BBC Sport and the BBC Live Platform

Tom Bradley

Design Director at Code Computerlove

Miroslav Azis

Experience Design Practice Lead at IBM

Chris Gibbins

Director of User Experience & Optimisation

Boris Divjak

Boris Divjak

Head of Design at Unboxed

Karoline Kwon

Senior Service Designer at Digitalist Group

Marcela Ospina Salcedo

Lead Service Designer

Tim Loo

Executive Director of Strategy, Foolproof

Marcus Kirsch

Marcus Kirsch

Service Design & Transformation Consultant at Publicis-Sapient

Phil Dearson

Partner at Subsector

Jessica Gregson

Partner at Subsector

Daphne Bourne

Senior Design Manager at Capital One


Workshops were held on the afternoon of Friday, May 31st and Saturday, June 1st. 

Workshops were held on a range of themes covering DesignOps, ResearchOps, Designing Services and Design Thinking.

Dave Malouf

Thought Leader, Consultant and Design Coach

Douglas Smith

Creative Director of Publicis Sapient

Nigel Nudelman

Greg Nudelman

Trainer + Strategist, Speaker, Author and CEO of DesignCaffeine, Inc.

Miroslav Azis

Experience Design Practice Lead at IBM

Peter Fossick Service Designer

Peter Fossick

Director of Design Strategy and Service Design