DAY 2 | Friday, May 31

Day 2 | Friday, May 31 

Session 3 | Developing new cultures & changing organisations

Why does culture matter in the DesignOps driven organization? How do we  change behaviours, work practices and the way we design and collaborate? What new roles are emerging and how does the designer, product owner, business analyst and the business stakeholders work together in new ways, using new practices, methods and playbook? What role does Service Design and EnterpriseOps play in transforming an organisation to deliver disruptive innovation? How should we measure success and performances in the Enterprise Ops Organisation? 

8:15

Conference Registration

Reception Beetham Tower, 303 Deansgate, Manchester.

 

9:10

Welcome TO DesignOps GC2019

David Iball

Introduction

9:20

Keynote

Shelley Evenson – Managing Director of Organizational Evolution at Fjord

‘Provocateurs in Designing For Change’

TBC10:00

Speaker

Mary Cook – Design Director at FutureGov

‘DesignOps – Practices and Behaviours for Transforming Government Services’ 

10:30

Speaker

Hayley Hughes, Lead Designer, Airbnb

‘Designing products and designing the way organizations work are not mutually exclusive; to do one well, you have to do the other!’

11:00

Refreshment Break

Veg and Vegan Options Available 

 

11:15

Speaker

Phil Dearson & Jessica Gregson Partner at Subsector

‘The N2D Method® is a Decision Model or Judgement Protocol.’

11:45

Speaker

Priya Chandrasekaran & Dawn Herman of Google

‘How Google use DesignOps and celebrate a bottoms up and top down approach to leadership.’

12:15

Speaker

Andrew Nott – UX Creative Director for BBC Sport and the BBC Live platform &  Tom Bradley – Design Director at Code Computerlove

‘What is studio culture and is it still important?’

12.45

Lunch

A delicious lunch of local foods inspired by Manchester’s diverse communities

 

 

Session 4 | (PM) DesignOps in the era of AI and cognitive computing

How are different organizations leveraging people-to-people, people-to-machine and machine-to-machine interactions and autonomous systems to design and create new products and services? How do companies need to change their design practices and development processes  in the era of cognitive computing and what roles will DesignOps play?

 

1.30

Keynote

Samir Dash – Principal, Redhat

‘Exploring a framework to build a scalable, portable design system for collaboration and automation by machines.’

2:10

Speaker

Tim Schoch – Lead UX Designer

‘Design Systems, the Full Story’

2.40

Speaker

Samuel Salzer –  Lead behavioral strategist at Behavior Lab Sweden

‘To change organizations, you need to change behaviour – using behaviour sciences  to create behavioral designers in the crowd’

3.10

Refreshment Break

Veg and Vegan Options Available

3.20

Speaker

Karoline Kwon – Senior Service Designer at Digitalist Group

‘A new approach to combining inside-out approaches to fostering a culture of innovation, applying lean methods and experimenting using an intrapreneurship model’

3.50

Speaker

Marcela Ospina Salcedo – Lead Service Designer

‘The do’s and don’ts of setting up a design practice in a large organisation.’

4.20

Speaker

Marcus Kirsch

‘Exploiting the spaces between the silos- creating new cultures beyond traditional boundaries and silos.’

4.50

Speaker

 TBC

 TBC