Design For All'
June 8 - 11 '21
Get your 4 Day conference passes now. Enjoy a group discount if you buy 3 or more tickets! All workshops are FREE!
3 days of virtual conferencing and networking.
6 keynotes, 30 speakers and 6 panel discussions.
A whole day of workshops.
Chat and messaging between attendees.
Interact with polls and surveys.
Enjoy live captioned video streams with unlimited access to the video archive within minutes to enjoy the speakers at your own pace!
DesignOps - Delivering Accessible Digital Experience
How can designer ensure we create accessible products and services?
How can design operations support the way people in organisations and enterprises work together to deliver better products, services, experiences and outcomes that are inclusive using data informed approaches in a ‘dataful’ world?
Data-informed decision making in the product-service continuum means team uses evidence to inform and direct their velocity. What role does design intuition and qualitative feedback play?
How do organisations adopt design operations to scale practices and embed design? How does Ops support better internal work flows, facilitate agile ways of working, increase adaptability and streamline processes while making people accountable?
How do we develop and manage natural user interfaces, design systems and content at scale?
What role will automation and AI play in the near future?
ResearchOps as an emergent set of operations is helping organisations establish data informed strategies using customer and colleague insights to drive decision-making in knowledge centric cultures. Research operations is helping teams scale and deliver truly accessible content, interfaces and services in ways that are appropriate for people.
How do we use insights and socialise data to ensure its usable and actionable? Are we in danger off creating silos in through specialist communities of practice? What are the benefits of generalists versus specialists in teams?
How does Research Operations support accessibility and inclusivity? How do we test to ensure compliance with international standards and WCAG 2.1 Level AA and AAA are met?
What type of practices and processes do we need to adopt to support research? How do we close the loop between Strategy, Research, Design and Development to ensure we design for all?
ResearchOps – Researching For Inclusivity
InnovationOps - Change For All
How do we deliver digital transformation within different types of organisations within the private and public sector?
How do we use innovation operations to adapt and build resilience? How can we bring everyone along for the ride and support organisation transition and transform in a world of uncertainty?
What are the methods, processes, mechanics, roles and new competencies we need to learn, understand and adopt to ensure teams can scale innovation within different types of organisations.
How does Innovation operations support creativity to deliver better brand, experience and service equity?
The theme for this year’s conference is ‘Accessibility and Inclusivity – Design For All’. Within this theme we have several sub-themes and topical issues.
Day 1 | Tuesday, June 8, 2021 – From 13:00 hrs to 20:30 hrs GMT (British Summer Time)
Session 1 – Theme: Research Operations – Researching To Ensure Inclusivity
Day 2 | Wednesday , June 9, 2021 – From 13:00 hrs to 20:30 hrs GMT (British Summer Time)
Session 2: – Theme: Design Operations – Delivering Accessible Digital Experiences
Day 3 | Thursday, June 10, 2021 – From 13:00 hrs to 20:30 hrs GMT (British Summer Time)
Session 3: Theme – Innovation Operations – Digital Transformation and Innovation
Day 4 | Friday, June 11, 2021 – From 10:00 hrs to 19:30 hrs GMT (British Summer Time)
Session 4: Online learning and workshops
We are thrilled to announce our speakers for 2021
We have brought together a diverse roster of thought and practice leaders that are shaping research, design, content, innovation and creative operations!
In the past the conference has hosted speakers that have led research, design and innovation at Apple, Google, Airbnb, HSBC, GOV.UK, IBM, RedHat, Figma, Mural, Invision, Slack, Nordea, Citi, JPMorgan, and many more leading companies. We have had the pleasure to give a platform to the following Speakers: Doug Powell – VP of Design at IBM, Dave Malouf – DesignOps Leader, Emma Boulton – Director of Research at Babylon Health, Sarah Drummond – CEO at Snook, Jon Reidy – Head of Design System Operations at HSBC, Mateusz Horak – Head of DesignOps at Nordea, Zoe Seaman- Head of Design Operations at Capital One, Lona S. Moore – Design Community Lead at Exxon Mobil, Bassel Deeb – DesignOps Manager at ClearScore, Patrizia Bertini – International DesignOps Lead at Intuit, Eden Lazaness Head of Design & Innovation at Kings College London and many more.
We have a number workshops in place please book a workshop using the button below. Workshop are typically 2 hours and will be both collaborative and instructional!
Our Conference Passes include access to all workshops based on a first come first served basis! Learn from the world’s leading experts about #DesignOps, #ResearchOps, #InnovationOps #EnterpriseOps, #CreativeOps #DevOps, #Service Design, #Design Systems #CX and much more!
Senior Design Consultant
'Inclusive collaboration: How understanding neurodiversity in your team can help create better experiences '
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