Closing The Loop!
ResearchOps, DesignOps, & DevOps in Digital Transformation

The DesignOps Global Conference is for design leaders, researchers, developers, practitioners, product managers, service innovators, software developers and business leaders that are defining the way we scale research, design, and deliver new products and services in the experience economy. 

The theme for this year’s Conference is ‘Closing the Loop’ where teams in research, strategy, design and delivery work remotely, in distributed teams and collaborate to deliver new products, services and digital transformation at speed and scale.

Given the challenging situation and the impact of the Coronavirus (COVID 19) on travel and social gatherings, we have now pivoted to a live video streaming event online! The ‘virtual conference’ is an opportunity to show and demonstrate that Ops can support a remote first and distributed model of learning, working, networking and socialising!

We will announce details of the streaming services, platform and provide our attendees with login credentials on the 21st of May. Thanks for your on-going support!

The DesignOps Global Conference is the preeminent global conference for #DesignOps #ResearchOps #CreativeOps #ContentOps #StudioOps #BusinesOps & #InnovationOps for professionals working in digital transformation.

KEYNOTE: Jone Moore

Global Vice President of Technology
FROG DESIGN

KEYNOTE: Dylan Field

CEO & Co-Founder
FIGMA

KEYNOTE: Sarah Drummond

Chief Digital Officer
NORTHGATE PUBLIC SERVICES

KEYNOTE: Jose Coronado

VP & Head of DesignOps
JP MORGAN CHASE & CO

Keynote: Thomas Weis

Chief Experience Officer
BOLD BRAINS AG

Special Speaker: Richard Banfield

VP of Design Transformation
INVISION

Dave Malouf

Snr Director of Strategy and Operations - Design
NORTHWESTERN MUTUAL

Tim Loo

Executive Director of Strategy
FOOLPROOF

Tony Beltramelli

Co-Founder & CEO
UIZARD

Peter Fossick

Peter Fossick

Senior VP of Design and Innovation
FACTOTUM

Silke Bochat

Head of Design Europe, Africa-Eurasia
COLGATE PALMOLIVE

Patrizia Bertini

International Designops Lead
INTUIT

Zoe Seaman

Head of Design Operations
CAPITAL ONE

Jon Reidy

Head of Digital Design System Operations
HSBC

Emma Boulton

Interim Director of Research
BABYLON HEALTH

Erin Figueroa, Senior Director at Slack

Erin Figueroa

Senior Director
SLACK

Karen Baker

Community Lead, UX Research
FACEBOOK

Eden Lazaness

Head of Design & Innovation
KINGS COLLEGE LONDON

Katherine Wastell

Head of Digital Design
THE CO-OP

Lona Moore

Design Community Lead
EXXONMOBIL

Dave Cunningham

DesignOps Manager
THE CO-OP

Roman Schöneboom

VP, UX Design Systems Lead
CREDIT SUISSE

Andreas Refsgaard

Interaction Designer & AI Creative Coder
CONSULTANT

Matt Beany

Matt Beany

Transition Lead
AUTOTRADER

Shean Malik

Experience Consultant Lead
PwC

Dr. Karl Jeffries

Consultant in CreativeOps
Consultant

Paul Bailey

UX and Service Design Consultant
SPARCK

Mateusz Horak

Head of DesignOps
NORDEA

Basel Deeb - Button Image

Basel Deeb

DesignOps Manager
CLEARSCORE

WORKSHOPS

Learn about #DesignOps, #ResearchOps, #EnterpriseOps, #CreativeOps #DevOps, #Service Design, #Design Systems #CX and much more! 

If you’re interested in attending a workshop, and you have a Pass, please register using the button below. 

Anthony DiSpezio

Designer Advocate
FIGMA
'Building (and Scaling) Design Systems in Figma'

Peter Fossick

Peter Fossick

Snr VP of Design and Innovation
FACTOTUM
'InnovationOps - Principles and Practices'
NOW FULL

Dave Malouf

Snr Director in Strategy & DesignOps
NORTHWESTERN MUTUAL'
'Insight Driven Operations Planning & Assessment'

Jose Coronado

VP & Head of DesignOps
JP MORGAN CHASE & CO
'What got us here will not get us there - Developing and growing design leadership'

Daniel Stillman

Conversation Designer
THE CONVERSATION FACTORY
'Designing the Conversation: Remote Facilitation Masterclass'

Andreas Refsgaard

Interaction Designer & AI Creative Coder
CONSULTANT
'Creative Machine Learning in the Browser'

Nick Hahn

Director, Design Systems Consultant at InVision
INVISION
'How to Create Human Centered Design Systems

Ane Sharma

UX Researcher
Schibsted
'ResearchOps - Collaborating in User Research'

Josh Silverman

Founder, Designer & Educator
CRITKIT
'Feedback: The Gift you Keep on Giving… and Receiving'

Scott Kiekbusch

Scott Kiekbusch

Design Leader & Author
ALLEGION
'The Opportunity Backlog Framework'

Dr. Karl Jeffries

Consultant in CreativeOps
Consultant
'A Guided Dive into the Science of Creativity for Design & CreativeOps'

SPONSORS

Platinum Sponsorship

For details of this package please contact Peter Fossick via the Sponsors Form

Gold Sponsorship

For details of this package please contact Peter Fossick via the Sponsors Form

Silver Sponsorship

For details of this package please contact Peter Fossick via the Sponsors Form

Platinum Sponsor

Where teams design together!
Figma helps teams create, test, and ship better designs from start to finish.

Platinum Sponsor

Remote collaboration made simple. MURAL is a digital workspace for visual collaboration. Easy to Use Specially Designed for Teams. You can Post Stickies, Share Ideas, Brainstorm and Run Product Sprints.

Gold Sponsor

Foolproof is an experience design company. We create digital products and services which improve the lives of people all over the world.


Gold Sponsor

InVision is the leading product design and development platform for teams building world-class digital products.

Our platform and services enable creative collaboration across teams and geographies for improved speed to market and powerful business results.
More than 7 million people across global enterprises and small teams come to us when they are looking for digital transformation. InVision allows them to ideate, prototype and test new ideas; create repeatable and streamlined processes in design, product and engineering; and up-level workflows to move more efficiently from inspiration to production. InVision’s customers include 100 percent of the Fortune 100; design-forward organizations like Amazon, HBO, Netflix and Starbucks; and security-minded companies including American Express and Deutsche Bank

Gold Sponsor

Factotum is a digital transformation and strategy consultancy that applies design thinking, lean start-up principles and agile methods at speed and scale. Working across sectors we embed our people within organisations to transformation their capabilities and help them to operationalise research and design to deliver great customer experiences and unlock value for the business.
Factotum has worked with a wide range of Fortune 500 companies across different sectors to deliver improved customer experiences, innovative products and new services.

Gold Sponsor

IXSD Academy help people and organisations to develop design and innovation skills with courses in Design Thinking, Service Design, UX Design, User Research and DesignOps.

Mailchimp Logo

Gold Sponsor

All your marketing needs in one place Bring your audience data, marketing channels, and insights together so you can reach your goals faster. With Mailchimp, you can promote your business across email, social, landing pages, postcards, and more — all from a single platform.

Silver Sponsor

UXPressia is an all-in-one cloud solution for understanding customer, user and buyer experience, engaging teams, and driving successful digital transformation. Visualize your customers' journeys, create personas and impact maps, analyze touchpoints in multi-channel interactions, and invite teammates to collaborate in real time. Export designer-quality maps and personas and present them right from your browser online.

Here’s the highlights from last years conference. 

There are more videos available to view for free on Vimeo  – use this Vimeo link https://vimeo.com/designopsgc

The DesignOps Global Conference is for design leaders, researchers, developers, practitioners, product managers, service innovators and business leaders that are defining the way we design and develop new products and services.

DesignOps and the 'Ops' Enterprise - Changing Cultures & Developing Practices

How can ‘Ops’ principles enhance the way people in organisations and enterprises work together to deliver better products, services, experiences and outcomes. How do organisations adopt Ops practices and scale design? How does Ops support better internal work flows, facilitate agile ways of working, increase adaptability and streamline processes? How does ‘Ops’ help organisations develop relevant and disruptive products, better services and customer offerings within more complex digital ecosystems?

How does DesignOps help teams connect, co-create and contribute to product and service innovation and deliver value and enhance end-user experiences. What type of practices and principles we need to adopt to support innovation. How do the different guilds of  ResearchOps, DesignOps, DevOps and StudioOps support people, teams and the organisation to work together? How do we close the loop between Strategy, Research, Design and Development.

Closing the Loop - From ResOps to DesignOps to DevOps

Service Design, Digital Transformation and Ops

How do we deliver digital transformation within different types of organisations within the private and public sector? How do we adapt and adopt ‘Ops’ as we change the ways we work and shift cultures and constituencies? What are the design methods, processes, mechanics, roles and new competencies we need to learn, understand and adopt to ensure teams are delivering change in organisations and  creating experiences that users expect? How does ops support creativity to deliver better design to and build brand equity, experience equity and service equity? 

How do we deliver better customer experiences (CX) through better design practices, adaptable and scaleable design systems while improving design standards? How do we support flow with optimised toolchains and smarter software? What are the trends shaping visual and interaction design? How is ‘natural interface’ such as conversational interaction and intelligent bots changing how we need to think, the practices we use and skills we need? How is AI shaping research and changing the way we work? What is the future of UX, UI and the tools we use?

The Future of Design & Ops - AI in Design

#DesignOps #StudioOps #ResearchOps #InnovationOps #UX #UI #CX, #ServiceDesign #VisualDesign #DesignSystems #DevOps #Agile #Transformation #Leadership

Conference Passes

CONFERENCE VENUE
We are now longer holding the event at the Hilton in Manchester due to travel restrictions.
We are living streaming the event.

Venue

Due to travel restrictions, we are now live streaming the event from a studio! We will provide details shortly of login details! 

Dates

9:00 AM – 5.30 PM
May 28 + 29 + 30 in 2020

Dates

If you have any queries please contact us at info@designops-conference.com